Our Services

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Origin and Achievements

Adept Consulting Services

Adept is located at Mysuru, starting its operations from 22nd March 2012. It has a branch at Mysuru since 2016 offering services in the field of BPO and KPO.

The company blends process expertise, BPO, KPO, and IT capabilities in diverse industries to provide a broad range of services.
These services span over diverse areas like
  • Lead Generation Services and Support
  • Business Process Outsourcing
  • Business Process Outsourcing
  • Data Mining

Methodology

Adept Consulting Services Pvt., Ltd., is all time enthusiastic in providing global delivery centers to deliver predictable and flexible business process management services. A key aspect of our service delivery is the successful transition of water purifier & aqua care insurance to business processes from the client’s locations to our delivery centers.

  • Project Preparation
  • Planning and Solution design
  • Testing, Pilot & Execution
  • Service Assumption

The company is handled by two accomplish and well experienced persons

Mr. Adithya Raghavan

Aditya has a great experience in the field of Human Resources Management. He has had successful stints at top-notch IT and Non IT firms and heading their HR divisions at various levels. His current role at ADEPT Staffing involves front ending the company in business development and operations, with prime

Mr. Eric Vivek Singh

He is handling Mysuru branch office and has 5+ years of experience in corporate world by handling projects of national and international level. He has also piloted five projects in KPO and BPO sectors. During his career of job, he got four projects of KPO & BPO from UK and USA.

Methodology

  • Solution BPO Services leverages global delivery centers to deliver predictable and flexible business process management services. A key aspect of our service delivery is the successful transition of business processes from the client’s locations to our delivery centers.
  • Project Preparation
  • Planning and Solution design
  • Testing, Pilot & Execution
  • Service Assumption
  • Steady State

QUALITY ASSURANCE

  • Quality Assurance at Ion Exacense Pvt., Ltd., is about preset workflow and fixed analytics that reduce manual work. The workforce follows the principal that – just listening will not complete the given task, but to follow it up and implement it as required is the main agenda. They also follow and implement the Six Sigma principle of: Define, Measure, Analyze, Improve and Control.
  • Powerful Documentation
  • Sell Unlimited Products

Technical Overview

Hardware

Structured Cabeling, Firewall system, Network, High speed bandwidth, Security System with CCTV surveillance.

Software

HRM for internal HR Management, Own CRM For Lead Management, CRM for Call Management, Connect with Dialer, Open office for Spreadsheets.

Data Policy

  • Entrance in operations area is restricted by finger print software, as per HIPAA privacy requirements.
  • The server for our website can enable SSL protected, encrypting all the files that pass through our website.
  • Limited access to the network through login IDs and password protection. CDs, DVDs, pen drive, disk drive or any other storage devices are not allowed in the individual PCs and in office premises without prior permission from authorized management team members.
  • Passwords and access controls are well defined for authorized internal persons.

With almost five plus years of experience in the business it’s easy for us to understand the typical requirement of our clients thus helping to give the best in the ultimate Business process outsourcing (BPO) services in India. With a committed work force and high level of service consciousness, we provide unmatched BPO and Call center services to our Indian and foreign clients. We at Adept Consultancy Services Pvt Ltd, offer customized business process outsourcing solutions for our clients depending on their business needs. Our solutions are tested, proven and reviewed constantly in accordance with the changing market scenario.

We would be glad to work with you. We assure you that we can meet all your criteria and would satisfy all your needs. Looking forward for your positive reply.